Patient Support
SucraidASSIST™ Program
The SucraidASSIST™ program is provided by QOL Medical, LLC and offers patient support services for patients diagnosed with Congenital Sucrase-Isomaltase Deficiency (CSID), their caregivers, and healthcare providers. The SucraidASSIST™ program is the source for information regarding drug and disease education, diet resources, and daily living for patients taking Sucraid®.
In This Section
SucraidASSIST™ Patient Support Program
SucraidASSIST™ (“Access and Support Services in Sucraid® Therapy”) is a comprehensive program of support, education, and financial assistance services for eligible U.S. patients with Congenital Sucrase-Isomaltase Deficiency (CSID). SucraidASSIST™ is staffed by dedicated Sucraid® specialists who are available to answer all Sucraid®-related questions.
The first point of contact in SucraidASSIST™ is through our patient care coordinators, who provide the following services:
- Serve as the single point-of-contact for all SucraidASSIST™ patient support services
- Assess and triage referred patients to the appropriate SucraidASSIST™ professionals
- Obtain authorization and consent for referral of patients to optional support services
- Follow-up periodically with current Sucraid® patients to assess their satisfaction with therapy
- Contact patients who discontinue therapy for rescue attempts/referral to services as needed
- Provide support and education
- Primary point of contact
- Copay assistance may be available
- Deductible and premium support
- Prior authorization assistance
- Most plans cover Sucraid®
- Assistance with an appeal of Medicaid and Medicare plans if coverage for Sucraid® is initially denied
- Resources for diet management
To Enroll in the SucraidASSIST™ Program
Electronic Enrollment
Click the link below to complete the form and electronically enroll in the SucraidASSIST™ program.